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Training Your Telemarketing Team for Success

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發表於 2025-3-6 17:31:04 | 顯示全部樓層 |閱讀模式
It can guide both what you include in your content, as well as how you . Address it. Ranging anywhere from "Completely casual" to "Perfectly professional," formality is like your brand's . Dress code.It's worth noting that you may vary formality across different brand materials. To use . Looka again, there's a big difference in how we speak on our blog versus our . Help pages. While we're never going to sound fully buttoned up, using our quirky blog . Voice on our help pages could rub confused customers the wrong way.

Brand formality examplelooka's . Content tends to be less latvia dataset formal on our blog than our help contentbut brand formality . Shouldn't come down to your personal preference. Your level of formality should match the gravity . Of your business and the gravitas of your customers. As you set your level of . Formality, consider: who are your customers?What product or service are you selling them?Where and how . Do you interact with them?Overshooting the mark on formality can create an unnecessarily impersonal brand . Voice, while undershooting it can make your company seem immature.

Still, for every rule, there's . An exception. Some banks have hilarious ads, while some fast fashion brands are anything but . Casual. Deliberately mismatching formality can make your brand stand out. But miscalculate and you can . Easily put customers on edge. If you're really looking to nail down the formality of . Your brand's voice, look to linguistics. Using the five registers of language, you can put . A name and set of guidelines to your chosen level of formality. That way, you . Can quickly communicate to writers exactly what you mean by "Kind-of-friendly-but-not-in-like-a-cheesy-way.

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